Privacy policy
Last Updated: October 10, 2026
At AFTER HOURS, your privacy is our priority. We understand that shopping for intimate wellness products is a personal experience, and we are committed to handling your information with care, confidentiality, and respect.
This Privacy Policy explains how AFTER HOURS ("we," "us," or "our") collects, uses, stores, and shares your personal information when you visit https://afterhourstoys.com, purchase our products, or interact with our services.
Our online store is powered by Shopify.
1. Information We Collect
When you visit our website, make a purchase, create an account, or contact us, we may collect the following information:
Personal information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account details
Order information
- Products purchased
- Order history
- Payment transaction details
- Shipping and delivery information
- Returns and refund requests
Technical information
- IP address
- Browser type
- Device information
- Website activity
- Cookies and similar tracking technologies
Payment information
Payments are processed through our authorized payment service providers. Payment information is handled according to their security and privacy practices.
We do not intentionally collect or store complete payment card numbers on our own website systems.
2. How We Use Your Information
We collect and process personal information to:
- Process and fulfill customer orders.
- Confirm purchases and provide shipping updates.
- Respond to customer inquiries.
- Process returns, refunds, and cancellations.
- Maintain and improve our website.
- Detect and prevent fraud.
- Meet applicable legal requirements.
- Send promotional emails where permitted.
We only use personal information for legitimate business purposes and other purposes permitted by applicable law.
3. Your Privacy and Discretion
At AFTER HOURS, we understand that your intimate wellness purchases are personal.
Confidential shopping
We do not publicly display customers' purchase histories or disclose individual purchases for unrelated purposes.
Order information may be shared with authorized payment processors, fulfillment providers, and other service providers when necessary to complete transactions and operate our business.
Discreet packaging
We aim to provide a discreet shopping experience. Packaging and shipping-label details depend on our fulfillment arrangements and should be confirmed through our Shipping Policy.
Billing privacy
Payment transactions may appear on bank statements under the merchant descriptor configured by our payment provider.
Private communication
We use your contact details for order-related communication and customer support. Promotional communications are sent in accordance with applicable marketing rules.
4. Cookies and Tracking Technologies
Our website uses, or may use, cookies and similar technologies to improve your shopping experience.
These technologies can help us:
- Remember items in your shopping cart.
- Maintain website functionality.
- Remember customer preferences.
- Understand website traffic and performance.
- Personalize your shopping experience.
- Measure advertising effectiveness, where enabled.
You can manage certain cookie preferences through your browser or the privacy controls available on our website.
Where required by law, we will request consent before activating nonessential tracking technologies.
5. Sharing Your Information
We may share personal information with trusted service providers when necessary to operate AFTER HOURS.
These may include:
Shopify: Our e-commerce platform provider.
Payment processors: To securely process transactions and prevent fraud.
Shipping partners: To prepare, dispatch, and deliver your orders.
Customer support providers: To help us respond to inquiries.
Marketing and analytics providers: Where these services are enabled and permitted by applicable law.
Legal authorities: When disclosure is required by law.
We do not sell customer contact lists as a standalone product.
However, certain advertising or analytics practices may legally qualify as selling or sharing personal information under applicable privacy laws. Where required, we will provide customers with appropriate notices and opt-out options.
6. Data Protection and Security
We take reasonable measures designed to protect customer information from unauthorized access, misuse, alteration, or disclosure.
Our Shopify-powered website uses supported e-commerce security infrastructure.
Although we work to safeguard personal information, no method of electronic transmission or storage is completely secure.
We encourage customers to protect their account credentials and contact us if they suspect unauthorized account activity.
7. How Long We Keep Your Information
We retain customer information only as long as reasonably necessary for purposes such as:
- Completing purchases.
- Providing customer support.
- Maintaining order records.
- Processing refunds.
- Preventing fraud.
- Meeting tax, accounting, and legal obligations.
When personal information is no longer required, we take appropriate steps to delete or anonymize it, subject to applicable legal requirements.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access personal information we hold about you.
- Request corrections to inaccurate information.
- Request deletion of certain information.
- Request a copy of your information.
- Withdraw consent where applicable.
- Opt out of certain targeted advertising or data-sharing practices.
Some requests may be subject to legal exceptions or identity verification requirements.
To exercise your rights, contact:
We will respond in accordance with applicable privacy laws.
9. Email Marketing
If you subscribe to our newsletter, we may send you information about:
- New product launches.
- Exclusive collections.
- Special promotions.
- Brand updates.
- Intimate wellness content.
You can unsubscribe at any time using the unsubscribe link in our marketing emails.
Even after unsubscribing, you may continue receiving essential communications regarding your orders.
10. Age Restrictions and Children's Privacy
AFTER HOURS offers products intended exclusively for adults aged 18 years or older.
Our website and products are not intended for children.
We do not knowingly collect personal information from children under 13.
If we become aware that we have collected such information without appropriate authorization, we will take steps to delete it in accordance with applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, payment providers, and other services.
These websites operate under their own privacy policies.
AFTER HOURS is not responsible for the privacy practices of third-party websites that we do not control.
We encourage customers to review their policies before sharing personal information.
12. International Data Transfers
Our business may use service providers that process or store information outside your country of residence.
Where required, we take appropriate steps to ensure international data transfers comply with applicable privacy laws.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, services, technology, or legal requirements.
When changes are made, we will publish the updated policy on this page and revise the "Last Updated" date.
Where required by law, we will provide additional notice.
14. Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact our customer support team.
AFTER HOURS — Customer Support
Email: support@afterhourstoys.com
Website: https://afterhourstoys.com
Legal Business Name: [Insert registered business name]
Business Mailing Address: [Insert business mailing address]
We are committed to reviewing privacy-related inquiries and responding appropriately.
Your Pleasure. Your Privacy.