Terms of service

OVERVIEW

Welcome to AFTER HOURS!

The terms we refer to AFTER HOURS.

AFTER HOURS operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated premium intimate wellness shopping experience (the "Services").

AFTER HOURS is powered by Shopify, which enables us to provide the Services.

These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when accessing or using our Services.

Please read these Terms carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to these Terms and our Privacy Policy.

If you do not agree, you should not access or use our Services.

SECTION 1 — ACCESS, AGE RESTRICTIONS AND ACCOUNTS

AFTER HOURS offers intimate wellness products intended exclusively for adults.

By accessing or purchasing products through our website, you represent and warrant that:

• You are at least 18 years old.
• You have reached the legal age of majority in your jurisdiction.
• You are legally permitted to purchase the products offered.
• The information you provide is accurate, current, and complete.

Where local laws impose a higher minimum purchasing age, you must meet that requirement.

Our products and Services are not intended for minors.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

You may not transfer, sell, assign, or license your account to another person.

We reserve the right to restrict access, decline orders, or suspend accounts where reasonably necessary to comply with applicable laws or these Terms.

SECTION 2 — OUR PRODUCTS

AFTER HOURS offers a curated selection of adult wellness products and intimate accessories.

We make reasonable efforts to accurately display and describe our products.

However, product colors, textures, packaging, and appearances may differ slightly from photographs due to lighting, screen settings, manufacturing variations, and other factors.

Product descriptions, specifications, prices, and availability may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities.

Product Use and Safety

Customers are responsible for reviewing and following the manufacturer's instructions, safety warnings, cleaning recommendations, and storage guidelines.

Products should be used only as intended.

Discontinue use if a product causes discomfort, irritation, or an unexpected reaction.

Product information provided on our website is for general informational purposes and does not replace professional medical advice.

We do not guarantee that any product will produce a particular personal result.

Nothing in this section limits your statutory rights concerning defective or unsafe products.

SECTION 3 — ORDERS AND ORDER ACCEPTANCE

When you place an order through AFTER HOURS, you make an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel an order for legitimate reasons, including:

• Product unavailability.
• Incorrect pricing or product information.
• Suspected fraudulent transactions.
• Payment authorization failures.
• Shipping restrictions.
• Applicable legal restrictions.

An order is accepted when we confirm acceptance.

We may contact you using the email address, telephone number, or billing information provided during checkout.

Please review your order carefully before submitting it.

Orders that have entered processing or shipment may no longer be eligible for cancellation.

Purchases are subject to our Return & Refund Policy.

Products are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 — PRICES AND BILLING

All prices displayed on AFTER HOURS are presented in United States dollars (USD), unless otherwise specified.

Prices, promotions, and discounts may change without prior notice.

The price charged will be the price confirmed at checkout, subject to correction of errors in accordance with applicable law.

Unless otherwise stated, displayed prices may exclude applicable:

• Sales taxes.
• Shipping fees.
• Customs duties.
• Import charges.
• Other legally required fees.

You agree to provide accurate billing and payment information.

You represent that you are authorized to use the selected payment method.

Payments are processed through the payment providers available at checkout.

SECTION 5 — SHIPPING AND DELIVERY

AFTER HOURS aims to provide customers with a reliable shipping experience.

Shipping destinations, available delivery methods, shipping charges, and estimated delivery periods depend on product availability and fulfillment arrangements.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Delays may occur due to shipping carriers, customs inspections, weather conditions, or circumstances beyond our reasonable control.

Risk of loss and ownership transfer in accordance with applicable law and the terms governing your purchase.

Discreet Shipping

We understand the importance of privacy when purchasing intimate wellness products.

Where discreet packaging is offered, the applicable packaging arrangements will be described in our Shipping Policy.

Packaging, shipping labels, and merchant billing descriptors may depend on the fulfillment provider, carrier, and payment processor.

For additional information, please review our Shipping Policy.

SECTION 6 — RETURNS, REFUNDS AND HYGIENE

Due to the intimate nature of our products, specific hygiene-related return restrictions may apply.

Eligible change-of-mind returns must generally meet the following conditions:

• Products must be unused.
• Products must be unopened.
• Original hygiene seals must remain intact.
• Items must be returned with their original accessories and packaging.

Opened or used intimate wellness products are generally not eligible for change-of-mind returns.

This does not affect your rights concerning damaged, defective, incorrectly supplied, or otherwise nonconforming products under applicable consumer protection laws.

Our complete return conditions are available in our Return & Refund Policy.

SECTION 7 — INTELLECTUAL PROPERTY

All content appearing on AFTER HOURS, including logos, trademarks, website designs, graphics, photographs, videos, product descriptions, text, and other materials, is owned by AFTER HOURS or its respective licensors, unless otherwise indicated.

Such content may be protected by applicable copyright, trademark, and intellectual property laws.

You may access and use our website for lawful personal, non-commercial purposes.

You may not reproduce, distribute, modify, sell, republish, or commercially exploit website content without appropriate authorization.

The AFTER HOURS brand name, logo, and associated branding may not be used without our prior written permission, except as permitted by law.

All third-party trademarks remain the property of their respective owners.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to tools, applications, and services operated by third parties.

These services may include payment systems, tracking tools, customer account functions, and other Shopify-integrated features.

We do not control every aspect of third-party services.

Your use of these services may be governed by the applicable provider's terms and policies.

To the extent permitted by law, we are not responsible for issues arising solely from services outside our control.

SECTION 9 — THIRD-PARTY LINKS

Our website may include links to third-party websites or services.

These may include social media platforms, payment providers, shipping carriers, and external informational resources.

We do not guarantee the accuracy, availability, or security of third-party websites.

Before using external services, we encourage you to review their terms and privacy policies.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

AFTER HOURS is powered by Shopify, which enables us to provide the Services.

However, sales and purchases made through our store are transactions directly between you and AFTER HOURS.

Shopify is not the seller of products purchased through AFTER HOURS.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and AFTER HOURS, including injury, damage, or loss resulting from purchased products and services.

To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from your purchases and transactions with AFTER HOURS.

Nothing in this provision excludes rights or remedies that cannot legally be waived.

SECTION 11 — PRIVACY POLICY

Your privacy matters to us.

Personal information collected through our Services is handled in accordance with our Privacy Policy.

You can review it here:

https://afterhourstoys.com/policies/privacy-policy

Because our store is powered by Shopify, certain information may be processed by Shopify and other authorized service providers to operate the website and provide our Services.

For more information about how customer information is collected, used, stored, and shared, please review our Privacy Policy.

SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS

Customers may submit product reviews, comments, suggestions, or other feedback through our website or authorized communication channels.

By submitting feedback, you confirm that:

• Your submission reflects your genuine experience or opinions.
• You have the right to share the content.
• Your submission does not violate applicable laws or third-party rights.
• Your content does not contain malicious software or intentionally misleading information.

You grant AFTER HOURS a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute submitted feedback for legitimate business purposes, including displaying product reviews, subject to applicable law and any relevant consent requirements.

We may moderate or remove content that violates these Terms.

Where reviews are incentivized, applicable disclosures must be provided.

We do not guarantee that every customer review will be published.

SECTION 13 — ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions.
• Product specifications.
• Pricing.
• Promotions.
• Availability.
• Shipping costs.
• Delivery estimates.

We reserve the right to correct errors and update information.

Where an error affects an existing order, we may contact you to explain available options, including cancellation and refund where appropriate.

Any correction or cancellation will be handled in accordance with applicable consumer protection laws.

SECTION 14 — PROHIBITED USES

You agree to use AFTER HOURS only for lawful purposes.

You must not use our Services to:

• Violate applicable laws or regulations.
• Purchase age-restricted products while underage.
• Engage in fraudulent transactions.
• Submit false or misleading information.
• Harass, threaten, or abuse others.
• Infringe intellectual property rights.
• Distribute viruses or malicious software.
• Attempt unauthorized access to website systems.
• Collect other users' personal information without authorization.
• Send unsolicited commercial messages.
• Circumvent security measures.
• Interfere with website functionality.

We may restrict or terminate access where necessary to address violations of these Terms.

SECTION 15 — AUTOMATED ACCESS AND AI AGENTS

Automated software, bots, scraping systems, and AI agents accessing our website must comply with applicable laws and any technical access restrictions we implement.

Automated systems must not:

• Circumvent security controls.
• Bypass CAPTCHA protections.
• Misrepresent automated activity as human activity.
• Collect personal information without authorization.
• Disrupt website functionality.
• Ignore lawful access restrictions.

We reserve the right to restrict unauthorized automated access.

SECTION 16 — TERMINATION

We may suspend or terminate access to our Services where reasonably necessary due to violations of these Terms, suspected fraud, security concerns, or applicable legal requirements.

Termination does not affect payment obligations or legal rights arising before termination.

Provisions intended to survive termination, including intellectual property protections and applicable liability provisions, will remain effective.

SECTION 17 — DISCLAIMER OF WARRANTIES

Our website and Services are provided on an "as available" basis.

We make reasonable efforts to provide accurate product descriptions and reliable website functionality.

However, we do not guarantee that the website will operate without interruption or that every product will meet every individual's expectations.

To the fullest extent permitted by applicable law, we disclaim warranties not expressly provided, except warranties and consumer rights that cannot legally be excluded.

Nothing in these Terms limits statutory warranties or remedies applicable to defective, unsafe, or misrepresented products.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, AFTER HOURS and its authorized service providers will not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services where such liability may lawfully be excluded.

This limitation does not apply to liability that cannot legally be excluded or limited.

Nothing in these Terms excludes applicable consumer protection rights or remedies arising from defective products, personal injury, fraud, or other matters for which exclusions are prohibited by law.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify AFTER HOURS against third-party claims, losses, and reasonable expenses arising directly from:

• Your unlawful use of our Services.
• Your intentional violation of these Terms.
• Your infringement of third-party intellectual property rights.

This provision does not require you to indemnify AFTER HOURS for its own unlawful conduct or negligence where prohibited by law.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be limited or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision.

These Terms, together with the policies incorporated by reference, constitute the agreement governing your use of our Services, subject to applicable law.

SECTION 22 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer our rights and obligations in connection with a legitimate business restructuring, acquisition, or transfer, subject to applicable laws and customer rights.

SECTION 23 — GOVERNING LAW

These Terms will be governed by the laws applicable to the legal entity operating AFTER HOURS.

Governing jurisdiction: [Insert state and country after confirming the business entity]

Nothing in these Terms deprives consumers of mandatory protections available under applicable law.

SECTION 24 — HEADINGS

Section headings are provided for convenience and do not affect the interpretation of these Terms.

SECTION 25 — CHANGES TO THESE TERMS

We may periodically update these Terms to reflect changes in our business, website functionality, services, or legal obligations.

Updated Terms will be published on this page.

Where required by law, customers will receive appropriate notice of material changes.

Changes will apply from their stated effective date and will not retroactively remove rights under completed purchases where prohibited by law.

SECTION 26 — CONTACT INFORMATION

Questions about these Terms of Service should be directed to:

AFTER HOURS — Customer Support

Website: https://afterhourstoys.com

Email: support@afterhourstoys.com

Legal Business Name: [Insert registered legal business name]

Business Address: [Insert verified business mailing address]

Country: United States [confirm based on the operating entity]

Your Pleasure. Your Privacy.