Terms of sale

GENERAL INFORMATION

AFTER HOURS ("we," "us," or "our") operates the online store available at https://afterhourstoys.com.

We offer a curated collection of intimate wellness products intended exclusively for adults.

These Terms of Sale apply to purchases made through our website.

By purchasing from AFTER HOURS, you confirm that you have read and understood these Terms, subject to your rights under applicable consumer protection laws.

Business Information

Trading Name: AFTER HOURS
Legal Business Name: [Insert registered legal business name]
Business Address: [Insert verified business mailing address]
Customer Support: support@afterhourstoys.com

2. AGE REQUIREMENTS

All products sold by AFTER HOURS are intended exclusively for adults aged 18 years or older.

By placing an order, you confirm that:

You are at least 18 years old.
You meet the legal purchasing age in your jurisdiction.
You are legally permitted to purchase the selected products.
The information provided during checkout is accurate.

Where applicable laws require a higher minimum age, customers must meet that requirement.

We reserve the right to decline or cancel purchases that do not satisfy applicable legal requirements.

3. PRODUCT INFORMATION

AFTER HOURS makes reasonable efforts to provide accurate product descriptions, photographs, specifications, and availability information.

However, slight differences may occur between product images and physical products due to lighting, screen settings, packaging updates, or manufacturing variations.

Customers are encouraged to review all available product information before purchasing.

Products must be used according to their intended purpose and the manufacturer's instructions.

We do not guarantee that any product will produce a particular personal result.

Nothing in this section limits your legal rights if a product is defective, unsafe, or not as described.

4. PRICES AND CURRENCY

All prices displayed on our website are listed in United States dollars (USD) unless otherwise indicated.

Prices may change without prior notice.

The applicable purchase price will be displayed during checkout before payment is submitted.

Unless expressly stated otherwise, product prices may exclude:

Applicable sales taxes.
Shipping charges.
Customs duties.
Import fees.
Other applicable charges.

Promotional discounts and special offers are subject to their stated conditions.

Discount codes must be applied during checkout to be valid.

We reserve the right to correct pricing errors in accordance with applicable law.

5. ORDER PLACEMENT AND ACCEPTANCE

When you place an order through AFTER HOURS, you submit an offer to purchase the selected products.

After placing an order, you may receive an automated confirmation email acknowledging receipt of your order.

An automated acknowledgment does not necessarily constitute acceptance of the order.

Orders are accepted when we confirm acceptance or otherwise fulfill the order.

We reserve the right to reject or cancel orders for legitimate reasons, including:

Product unavailability.
Incorrect product or pricing information.
Payment authorization failure.
Suspected fraud.
Shipping restrictions.
Applicable legal restrictions.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

6. PAYMENT METHODS

Payments are processed securely through the authorized payment methods available at checkout.

Accepted payment methods depend on our payment processing arrangements and may change.

Customers agree to provide accurate and complete billing information.

By submitting payment, you confirm that you are authorized to use the selected payment method.

AFTER HOURS does not intentionally store complete payment card information within its own website systems.

Payment transactions are subject to the applicable payment provider's terms and security procedures.

7. SHIPPING AND DELIVERY

AFTER HOURS aims to provide a reliable and professional delivery experience.

Shipping availability, charges, and estimated delivery times depend on the customer's location, product availability, and selected fulfillment method.

Delivery estimates are provided where available.

While we make reasonable efforts to fulfill orders promptly, delays may occur due to:

Shipping carrier disruptions.
Customs inspections.
Weather conditions.
Incorrect delivery information.
Supplier processing delays.
Circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information.

If you notice an error in your shipping address, please contact us as soon as possible.

Discreet Packaging

We understand that intimate wellness purchases are personal.

Where discreet packaging is available, the applicable arrangements will be described in our Shipping Policy.

We do not guarantee specific packaging or shipping-label details unless they have been confirmed for the relevant order.

For more information, please review our Shipping Policy.

8. 30-DAY RETURN POLICY

At AFTER HOURS, we want customers to feel confident when shopping.

We offer a proposed 30-day return period for eligible unopened and unused products, beginning on the date of delivery.

To qualify for a change-of-mind return, products must generally be:

Unused.
Unopened.
In their original packaging.
Complete with all accessories.
Free from damage caused by misuse.
Accompanied by proof of purchase.

Due to hygiene and safety considerations, opened or used intimate wellness products are generally not eligible for change-of-mind returns.

This restriction does not affect your statutory rights regarding defective, damaged, incorrectly supplied, or otherwise nonconforming products.

For complete details, please review our Return & Refund Policy.

9. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

If your order arrives damaged, defective, or incorrect, please contact our customer support team as soon as reasonably possible.

Email: support@afterhourstoys.com

When contacting us, please provide:

Your order number.
A description of the issue.
Photographs or a short video, if reasonably available.

Depending on the circumstances and applicable law, we may offer a replacement, refund, or other appropriate remedy.

If a return is necessary because of our error or a defective product, we will cover reasonable return shipping expenses where required by our policy or applicable law.

We will not impose hygiene-related return restrictions that override customers' statutory rights.

10. REFUNDS

Eligible refunds are issued to the original payment method whenever possible.

For approved returns, we aim to process refunds within 10 business days after receiving and inspecting the returned product.

Where a defective, damaged, or incorrect product does not need to be returned, we aim to process an approved refund within 10 business days of claim approval.

Your payment provider or bank may require additional time before the refund appears in your account.

Refund eligibility and processing are subject to our published Return & Refund Policy and applicable law.

11. ORDER CANCELLATIONS

If you wish to cancel an order, please contact us immediately.

Email: support@afterhourstoys.com

We will make reasonable efforts to accommodate cancellation requests before an order enters fulfillment.

Once an order has been processed or shipped, cancellation may no longer be possible.

Where applicable, the return process will apply after delivery.

Cancellation rights provided by applicable law remain unaffected.

12. PRODUCT SAFETY AND RESPONSIBLE USE

AFTER HOURS products are intended for adult personal wellness.

Customers should carefully review product instructions and warnings before use.

For safety and hygiene, customers are encouraged to:

Follow the manufacturer's operating instructions.
Review materials and compatibility information.
Clean products according to their care instructions.
Store products appropriately.
Discontinue use if discomfort or irritation occurs.
Avoid using damaged or malfunctioning products.

If a product has an electrical or rechargeable component, customers should follow the manufacturer's charging and electrical safety instructions.

Our product descriptions and educational content do not constitute medical advice.

Customers seeking medical guidance should consult an appropriately qualified healthcare professional.

13. CUSTOMER PRIVACY AND CONFIDENTIALITY

AFTER HOURS recognizes the importance of privacy when purchasing intimate wellness products.

Personal information may be collected and processed to:

Complete purchases.
Process payments.
Fulfill orders.
Provide customer support.
Handle returns and refunds.
Comply with applicable legal obligations.

Customer information may be shared with authorized service providers when necessary to operate our business.

For more information, please review our Privacy Policy.

14. PROMOTIONS AND DISCOUNTS

AFTER HOURS may occasionally offer promotional discounts, special collections, or limited-time offers.

Promotions may be subject to:

Specific expiration dates.
Eligible product restrictions.
Minimum purchase requirements.
Usage limits.
Other disclosed conditions.

Unless expressly stated otherwise, discount codes cannot be combined.

Promotional conditions will be disclosed where the offer is presented.

We reserve the right to correct promotional errors and address misuse in accordance with applicable law.

15. PRODUCT AVAILABILITY

All products are subject to availability.

We cannot guarantee that every product displayed on our website will remain in stock.

If a product becomes unavailable after an order is placed, we will contact the customer where necessary.

Customers may be offered an appropriate alternative, a revised fulfillment arrangement, or a refund, depending on the circumstances.

We will not substitute a materially different product without the customer's agreement.

16. LIMITATION OF LIABILITY

AFTER HOURS makes reasonable efforts to provide accurate product information and reliable customer service.

To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including applicable liability for defective products, personal injury, fraud, or violations of consumer protection laws.

Customers retain all mandatory rights and remedies available under applicable law.

17. INTELLECTUAL PROPERTY

All original website content, branding, graphics, text, photographs, and design elements belonging to AFTER HOURS are protected by applicable intellectual property laws.

Customers may use website content for lawful personal purposes.

Unauthorized commercial reproduction, distribution, or exploitation of protected materials is prohibited without appropriate authorization.

Third-party trademarks and materials remain the property of their respective owners.

18. GOVERNING LAW

These Terms of Sale are governed by the laws applicable to the legal entity operating AFTER HOURS.

Governing Jurisdiction: [Insert applicable jurisdiction]

Nothing in these Terms limits mandatory consumer protection rights available under applicable law.

19. CHANGES TO THESE TERMS

AFTER HOURS may revise these Terms of Sale periodically to reflect changes in business operations, product offerings, fulfillment arrangements, or legal requirements.

Updated Terms will be published on this page.

Unless otherwise required by law, the version applicable to an order will be the version in effect when the purchase agreement is formed.

We encourage customers to review these Terms before making a purchase.

20. CONTACT INFORMATION

For questions regarding purchases, payments, shipping, refunds, or these Terms of Sale, please contact:

AFTER HOURS — Customer Support

Website: https://afterhourstoys.com

Email: support@afterhourstoys.com

Legal Business Name: [Insert registered business name]

Business Mailing Address: [Insert verified business address]

Country: [Insert country]

Your Pleasure. Your Privacy.